Employment Verification FAQs
Employment Verification is the process by which employers are required to provide wage and insurance verification information about specified employees. California law mandates that employers provide relevant employment, insurance, and income information about their employees and independent contractors to the child support agency for the purposes of establishing, modifying, or enforcing support obligations within 30 calendar days of receiving a Wage and Insurance Verification form. Completing and submitting the Wage and Insurance Verification form will ensure you remain compliant with California Family Code Section 17512opens in a new window.
Note: Some employers have been utilizing third-party providers to respond to requests for verification of employment, wage, and insurance. Due to recent changes, California child support agencies will no longer pay for fee-based third-party providers. Employers have the following options:
Option 1
- Complete the Wage and Insurance Verification form and sign the certification. Return the completed form the requesting child support agency.
Option 2
- Provide a printout or other attachment(s), containing all the information requested on the form and sign the certification.
- This information may include: Printouts or attachments from a third-party provider submitted by the employer, pay stubs, 1099’s, and any other proof of wage and insurance
All information must be included with a signed certification for submissions to be considered compliant.
Additional Information
Wage and Insurance Verification Webinar Recording Session 1
Wage and Insurance Verification How-to Guide for Employers
Wage and Insurance Verification FAQs
If you do not see your question below, please contact us at 866-901-3212 Option: 1.
California Family Code section 17512 requires employers to provide
relevant employment and income information about your
employees and independent contractors, including Gig economy
workers, for the purpose of establishing, modifying, or enforcing
support obligations to the local child support agency (LCSA) or
requesting agency.
To remain compliant with California Family Code 17512, when an
employer receives the Wage and Insurance Verification form (DCSS-0230), you are required to complete the form and provide it back to
the requesting LCSA in the thirty (30) calendar day timeframe.
No. However, California Department of Child Support Services
(DCSS) understands the need for this form to be available online.
DCSS is currently developing a form for online submission.
On the Wage and Insurance Verification form (DCSS 0230), under
the Employee Work Status section, select the no longer employed
check box and provide the last date employed, reason for
termination of employment, and if known, provide the new
employer’s name and address.
These are fee-based services that provide employment and income
information on behalf of employers and government agencies. The
Work Number (TWN) is the largest fee-based, third-party service
provider.
No, DCSS does not partner with any fee-based third-party
employment and income verification services.
Yes, information compiled by third-party verification providers can
be obtained through the third-party verification portal and included
with the Wage and Insurance Verification form (DCSS 0230) when
mailed back to the LCSA or requesting child support agency.
Yes, copies of pay stubs or 1099s for up to twelve (12) months can be
attached to the Wage and Insurance Verification form (DCSS 0230).
This does not replace the vital employee and insurance information
required. You will not be considered compliant unless all requested
information is provided.
The managing county is able to assist you. Please direct all case
specific inquiries to: 1-866-901-3212.
Each county is managed individually. Please check with the
managing county case worker to see if this is an option.
Specifics on the reason for termination are not required.
Please put N/A on fields that do not apply.
This form pertains to all types of employment. Provide all income
information that is available. This assists the case worker in
determining the correct order amount for both parties.
Provide the gross monthly income for the past 12 months, or if
employed less than 12 months, provide the gross monthly income for
the months available.
Provide pay stubs for 12 months or provide the varying gross monthly
pay for a 12-month period. If employed less than 12 months, provide
the gross income for the available period.
It is the employer’s responsibility to complete the form and return it to
the requesting child support agency. Notate on the form under the
Health Insurance Information section, that health benefits are
handled through the union.
Yes, on the Wage and Insurance Verification form (DCSS 0230),
under the Employee Work Status section, select the no longer
employed check box and provide the last date employed, reason
for termination of employment, and if known, provide the new
employer’s name and address.
Yes, if the document contains all the required information, it can be
printed and provided to the requesting child support agency. You
will not be considered compliant unless all requested information is
provided.
