HSA Logo Header

Child/Adult Abuse & Neglect Hotline: 805-654-3200

In-Home Supportive Services – Recipients

Notice to In-Home Supportive Services Recipients — Information about COVID-19

IHSS recipients and providers may continue to conduct business with us by phone or in person. Drop boxes remain available outside both offices for you to drop off any documents at any time day or night.

Important phone numbers are listed below: 

  • IHSS Ventura Office: 805-654-3260
  • IHSS Simi Valley Office: 805-306-7935
  • IHSS Payroll Team: 805-477-5436 or HSA-IHSSPayroll@ventura.org
  • The State IHSS Service Desk for both IHSS recipients and providers continues to be available to assist during business hours at 866-376-7066.
  • Essential protective gear (gloves and masks) are available while supplies last for both IHSS recipients and providers. Please call 805-654-3416 or come in to the Public Authority office to request supplies.

Get Help in Your Home with IHSS

The Human Services Agency helps seniors with low incomes and people with disabilities (including children) stay in their own homes instead of moving to residential care facilities. Through In-Home Supportive Services (IHSS), help is available for qualified applicants to pay for support services, including light domestic help, non-medical personal care, and assistance to and from medical appointments. Recipients must be citizens or legal residents and meet financial and disability requirements. 

View educational videos about the IHSS program in English, Spanish, Chinese, and Armenian.

Respectful & Professional Workplace

Having good communication is the first step to a positive working relationship between IHSS Recipient (employer) and Provider (employee). As the IHSS employer, it is your responsibility to keep the workplace safe. Your provider (employee) has the right to ask for assistance or report a complaint with the IHSS Public Authority if they believe that their IHSS employer has behaved in an unprofessional and inappropriate manner. IHSS Public Authority will make every effort to ensure that any complaint received will be thoroughly reviewed and appropriately addressed.

IHSS Program ~ Ventura
4245 Market Street, Suite 213
Ventura, CA 93003

Monday–Friday, 8 a.m.–5 p.m.

IHSS Program ~ Simi Valley
2900 N. Madera Road, #110
Simi Valley, CA 93065

Monday–Friday, 8 a.m.–5 p.m.

Translate Disclaimer

The Ventura.org website has been translated for your convenience using translation software powered by Google Translate. Reasonable efforts have been made to provide an accurate translation, however, no automated translation is perfect nor is it intended to replace human translators. Translations are provided as a service to users of the Ventura.org website, and are provided “as is.” No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, or correctness of any translations made from English into any other language. Some content (such as images, videos, Flash, etc.) may not be accurately translated due to the limitations of the translation software.

The official text is the English version of the website. Any discrepancies or differences created in the translation are not binding and have no legal effect for compliance or enforcement purposes. If any questions arise related to the accuracy of the information contained in the translated website, please refer to the English version of the website which is the official version.