Contact HSA & Your Rights

To report abuse/neglect of a child or adult: (805) 654-3200 or 911, 24 hours/day

Contact Information

  • For information about your application for CalFresh, Medi-Cal, CalWORKs, or General Relief, or information about your case: 1-888-HSA-4-INFO (1-888-472-4463), 24 hours/day for automated information, or 8 a.m. – 5 p.m., Monday – Friday for assistance from a customer care representative
  • Office phone numbers, addresses, directions, and bus routes listing
  • For general information: (866) 904-9362, 8 a.m. – 5 p.m., Monday – Friday
  • To report concerns about your treatment while applying for or receiving services, please contact the center manager of the office you experience the concern before calling: (805) 477-5166, 24 hours/day
  • For health and human services information & referrals(800) 339-9597, 24 hours/day

Your Rights

We strive to meet the needs of applicants and clients of all backgrounds, including those who speak and/or read languages other than English, and those with special mobility, hearing, and/or visual needs. Further, we commit to keeping your information private and confidential in accordance with all state and federal laws. More information about the security of the electronic file system used for Medi-Cal, CalFresh (Food Stamps), and CalWORKs cases is available in English and Spanish.

Notice Under the Americans with Disabilities Act
Grievance Procedure Under the Americans with Disabilities Act
Personal Rights – Children’s Residential FacilitiesSpanish
Deaf Access Program
Your Rights Under Adult Protective ServicesSpanish

Further information about the rights of people applying for or receiving public assistance in California is in English and Spanish, and in other languages upon request.

Questions or Comments: Please let us know how we can better meet your needs by sending an email message to:

To report abuse/neglect of a child or adult: (805) 654-3200 or 911, 24 hours/day

Contact Human Services Agency
Human Services Agency
855 Partridge Drive, Ventura, CA 93003
www.vchsa.org