Medi-Cal – How to Report Income or Changes

All sites are temporarily closed to the public, due to the COVID-19 health emergency.
However, we can still serve you online and by phone.

Medi-Cal participants are required to complete a yearly renewal process and some clients receive a packet by mail.  The annual renewal process may be completed by phone (1-888-472-4463), online, by mail, fax or in person.  Additionally, Medi-Cal participants whose income, address, or household situation changes at any time during the year should report these changes within 10 days rather than waiting for the annual renewal process.

To speak with someone about changes to your income, address or household situation, call 1-888-472-4463,  Monday – Friday  8 am – 5 pm.

Other Self-Service Options Available by Smart Phone or Tablet

The MyBenefitsCalWIN mobile application “app” allows easy access from a  Android phone or tablet or iPhone or iPad to:

• Check your case status
• Check your renewal dates
• Submit a photo of your verification – Learn more
• Locate the nearest Human Services Agency Community Service Center or America’s Job Center using GPS or zip code lookup

Other Self-Service Options Available by Desktop Computer

From your desktop or laptop computer log onto My Benefits CalWIN  to:

• Check your case status
• Check your renewal dates
• Submit a photo of your verification
• Locate the nearest Human Services Agency Community Service Center or America’s Job Center using GPS or zip code lookup