Child/Adult Abuse & Neglect Hotline: 805-654-3200
Medi-Cal – How to Report Income or Changes
ATTENTION MEDI-CAL MEMBERS — Be sure your contact information is up to date!
Report a change through your BenefitsCal account
Medi-Cal participants are required to complete a yearly renewal process, and some clients receive a packet by mail. Additionally, Medi-Cal participants whose income, address, or household situation changes at any time during the year should report these changes within 10 days rather than waiting for the annual renewal process. The annual renewal process and reporting changes in contact information may be completed by phone, online, by mail, fax or in person. Below are details.
Have Medi-Cal Questions?
Call a health navigator if you need assistance completing any Medi-Cal forms.
Interface: Call 833-607-2650 to speak with a Medi-Cal Navigator or text “medical” to 211211
MICOP: For support in Mixtec, Spanish and English, call 805-215-0730 or visit 135 Magnolia Ave, Oxnard, CA 93030
Ways to Report Income or Changes
VCSubmit
You can submit documents and send email messages via our client portal to help meet requirements for CalWORKs, CalFresh, Medi-Cal, General Relief and CAPI benefits. Here’s how:
- Go to vchsa.org/submit
- Fill out the online form
- Take a photo or scan of the document
- Upload the photo or pdf
- Hit submit!
Other Self-Service Options Available by Smart Phone, Tablet or Computer
BenefitsCal.com allows easy access from an Android phone, iPhone, iPad, tablet or computer for the following services:
- Check your case status
- Get current benefit amounts
- Check your renewal dates and renew benefits
- View your benefit balance
- Submit a photo of your verification
- Locate the nearest Human Services Agency Community Service Center or America’s Job Center using GPS or zip code lookup
- View your benefit balance
- Submit a photo of your verification
By Phone or Fax
To speak with someone about changes to your income, address or household situation, call 888-472-4463 Monday–Friday, 8 a.m.–5 p.m. or fax your changes to 805-658-4530.
Submit your documents online & send email messages!
