Child/Adult Abuse & Neglect Hotline: 805-654-3200

Customer Feedback Header

Customer Testimonials

Making a difference in one person’s life

Testimonial Image

“She wasn’t just doing a job, she gave of herself.  Social work is a selfless position, and her customer service stellar.  She deserves the acknowledgement of making a world of difference in one person’s life, when I believed I was in a position where there was just no hope. This young lady proved me wrong and gave me the motivation to move forward.  Her sincerity was genuine, and her professionalism was one that would more than benefit any organization and mission to do for the good of others.  Her selfless disposition comes naturally. Thank you and please acknowledge her a round of applause. My world is a better place today!”

Reward Efficient & Pleasant Service

“The lady I interviewed with was awesome and astoundingly fast yet helpful. In my opinion, she deserves a reward for not only doing her job efficiently but pleasantly.”

Happy Customer

Courteous Staff in Action

Courteous Staff in Action Image

“The lady who helped me was a delight. She was very polite and courteous. She was very professional and helpful. Also, the receptionist did a good job. She greeted most graciously and was very friendly.”

Impressive Customer Service

“I came just before 4:30 p.m. yet the case worker and her supervisor brainstormed why my food stamps card was not being ‘read’ by my local Vons supermarket.  They determined that I needed a replacement food stamps card, updated my balance, and issued my replacement card that same appointment… even though I was a walk-in without an appointment.  I was impressed with this case worker’s professionalism and determination to solve the problem at the end of her work day.  A job well done indeed.  It makes me proud to be born and raised in Ventura.”

Impressive Customer Service Image

Courteous & Efficient Staff
(Original feedback in Spanish)

Courteous & Efficient Staff Image

“I am very satisfied with the help that they gave me, they were very kind and solved my problem quickly.”

Satisfaction scores represent January – December 2022 data compiled from 14 Survey Kiosks located throughout Ventura County

Courteous & Efficient Staff
(Original feedback in Spanish)

“Very well served, the wait took a little while, but excellent service by the person who attended me.”

Excellent Service Image

Knowledgeable & Courteous Staff
(Original feedback in Spanish)

Knowledgeable & Courteous Staff Image

“Very grateful for the attention and information provided, thank you.”

Translate Disclaimer

The website has been translated for your convenience using translation software powered by Google Translate. Reasonable efforts have been made to provide an accurate translation, however, no automated translation is perfect nor is it intended to replace human translators. Translations are provided as a service to users of the website, and are provided “as is.” No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, or correctness of any translations made from English into any other language. Some content (such as images, videos, Flash, etc.) may not be accurately translated due to the limitations of the translation software.

The official text is the English version of the website. Any discrepancies or differences created in the translation are not binding and have no legal effect for compliance or enforcement purposes. If any questions arise related to the accuracy of the information contained in the translated website, please refer to the English version of the website which is the official version.