Adult Protective Services

Adult Protective Services is a state-mandated program that helps ensure the safety and well-being of elders and other adults with disabilities. Social workers investigate allegations of abuse and neglect, assess client needs, and provide short-term case management and a connection to other services.

About Adult Abuse

To make a report of suspected abuse or neglect, call (805) 654-3200. Reports will be kept confidential and callers who are not mandated reporters may remain anonymous.


APS Scam Video

The signs of abuse can be difficult to recognize. Adult abuse can continue unseen for years or be a sudden attack from a trusted friend, family member or caregiver. Sometimes an adult needs help because of self-neglect due to a decline in cognitive capacity. Signs include but are not limited to:

  • Physical injury
  • Sexual abuse
  • Poor nutrition
  • Dehydration
  • Untreated medical conditions
  • Misuse of medicines
  • Abandonment or general neglect

Emotional and financial abuse may offer fewer visual clues, so these forms of abuse often are more difficult to identify. Emotional abuse may be carried out through threats that cause fear, anxiety or depression; isolation may take the form of denying phone calls, visitors, or mail. Financial abuse often involves misused funds, unauthorized account charges and real estate transactions or missing possessions.

What To Do About Suspected Abuse

Anyone who suspects another is being abused should report it. Additionally, anyone who has full or part-time custody or care of an elder or dependent adult is by law a mandated reporter and must immediately report suspected abuse or neglect. Other professionals required to report abuse include social workers, members of the clergy, health care practitioners, advocacy groups, fire department personnel, and staff at financial institutions.

Adult Protective Services Tool for Risk, Intervention, & Outcomes (APS-TRIO)

The APS-TRIO was designed and developed in Ventura County by social workers for social workers based on social work practice and principles. It is a risk assessment instrument, researched and validated by the University of California at San Diego, which standardizes the approach to assessing risk, correlates the assessment with interventions and measures outcomes in the area of health, safety, and elimination or reduction of harm.

The TRIO supports the work of the social worker and incorporates but does not supplant social worker judgment, experience, training, and supervision. It guides the social worker through the process of investigation and assessment, and documents the work that is conducted on behalf of the client.

For further information read the APS -TRIO. (Those without MS PowerPoint may wish to view the PDF of the presentation.)

Contact Human Services Agency
Human Services Agency
855 Partridge Drive, Ventura, CA 93003