Medi-Cal – How to Get a Replacement Card
Request a replacement Benefit Issuance Card (BIC)
You can request a benefit replacement card through MyBenefitsCalWIN.org or through an automated system at 888-472-4463. Please allow about seven (7) days to receive a new card in the mail. If you have an urgent need, you may call your worker or call 888-472-4463 from 8 a.m. – 5 p.m., Monday – Friday, your worker will process your request for you.