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Child/Adult Abuse & Neglect Hotline: 805-654-3200
Medi-Cal – How to Get a Replacement Card
Request a replacement Benefit Issuance Card (BIC)
You can request a benefit replacement card through BenefitsCal.com or through an automated system at 888-472-4463. Please allow about seven days to receive a new card in the mail. If you have an urgent need, you may call your worker or call 888-472-4463 from 8 a.m. – 5 p.m., Monday – Friday, and they will process your request.
![](https://s44345.pcdn.co/human-services-agency/wp-content/uploads/sites/20/2023/07/BIC_card-300x189-1.jpg)