Child/Adult Abuse & Neglect Hotline: 805-654-3200
What is my EBT Balance?
Online Access to Electronic Benefit Transfer (EBT) Account Information
Click California EBT Client Website to:
- Check Your Account Balance
- View Your Transaction History Detail
- Check Your Claim Status
- Locate Retailers and Automated Teller Machines (ATMs) that accept the EBT card
- Learn How to Replace Your Lost or Damaged EBT Card
Please remember that EBT cards cannot be used at some types of businesses to get cash benefits. Click California EBT Client Website for more information.
If your EBT card is lost or stolen, or if you need to change your PIN:
Call 877-328-9677
Other Self-Service Options Available by Smart Phone, Tablet or Computer
BenefitsCal.com allows easy access from an Android phone, iPhone, iPad, tablet or computer for the following services:
- Check your case status
- Get current benefit amounts
- Check your renewal dates and renew benefits
- View your benefit balance
- Submit a photo of your verification
- Locate the nearest Human Services Agency Community Service Center or America’s Job Center using GPS or zip code lookup
- View your benefit balance
- Submit a photo of your verification
Changes to the ATM Surcharge-Free Network for CalWORKs Benefits
The EBT Surcharge Free Network changed back in July 2018. MoneyPass is no longer part of the surcharge-free network, and Bank of America (BofA) ATMs are surcharged.
EBT cardholders may register on the EBT cardholder Portal to view services.
Find surcharge-free ATM locations and stores near you by clicking “Locate” at www.ebt.ca.gov, or the EBT Locator web page to find surcharge-free ATM locations, farmers markets and other stores and locations that accept EBT.
View an updated list of EBT surcharge-free Automated Teller Machines (ATMs).
Beware! There is an EBT scam to steal your benefits! If you’ve received a text or phone call asking for your personal information, contact your county right away. Your county and the state will never text or call you requesting your personal information such as your EBT card number and your personal identification number (PIN).
Never give your EBT Card number and PIN to anyone. With this information, someone could steal your benefits.
Always keep your PIN and EBT Card number safe and secret.
