Child/Adult Abuse & Neglect Hotline: (805) 654-3200
CalWORKs – How to Report Income or Changes
CalWORKs participants are typically required to complete a yearly renewal process starting with a packet received by mail. Some participants are also required to complete a semi-annual reporting process. These processes may be completed by phone (1-888-472-4463), online, by mail or in person. Additionally, a CalWORKs participant whose address or household situation changes at any time during the year, or whose income exceeds the designated income reporting threshold (IRT) for the assistance unit, should report these changes within 10 days rather than waiting for the semi-annual or annual renewal process.
To speak with someone about changes to your income, address or household situation, call 1-888-472-4463, 8 a.m. – 5 p.m. Monday – Friday .
Other Self-Service Options Available by Smart Phone or Tablet
- Check your case status
- Get current benefit amounts
- Check your renewal dates and renew benefits
- View your benefit balance
- Submit a photo of your verification
- Locate the nearest Human Services Agency Community Service Center or America’s Job Center using GPS or zip code lookup
Other Self-Service Options Available by Desktop Computer
You can check the status of your benefits through My Benefits CalWIN
Semi-Annual Reporting is available online. You may complete your Semi-Annual Report (SAR7) online anytime by clicking My Benefits CalWIN, starting the first day of the month it is due. The redetermination and/or recertification requirements must be done once per year. CalWORKs mandatory reported changes must be reported within 10 days, such as:
- Your income increases above the Income Reporting Threshold (IRT) for your family
- Your address changes
- Fleeing felon status
- Probation or parole violations
Call your worker or 1-888-472-4463 for more details.