Income Withholding Order (IWO) FAQs

If you do not see your question below, please contact us at 1-866-901-3212 Option: 1.

 

Frequent Questions Regarding Disposable Earnings and Garnishment Amounts:

Net disposable earnings are earnings remaining after mandatory taxes and deductions, including mandatory retirement or union dues, are taken out of an employee’s pay. Therefore, if the employee has voluntarily deductions for 401k plans, or other benefits, these deductions cannot be included in calculating their net disposable earnings.

 

California law requires that you only withhold up to 50% of your employee’s net disposable earnings each month (this withholding limit varies from state to state). If your employee voluntarily agrees to pay more, he or she should first contact our office.

Yes, even if your employee is an independent contractor, these wages must be garnished.

Employers are encouraged to call 1-866-901-3212 for guidance, when they know that an employee will be receiving a lump sum payment.

Bonus and lump sum payments made to employees are considered income and may be garnished to collect past-due child support. Examples include severance, vacation payouts, retirement incentives, commissions, awards, and payments as a result of verdicts.

Federal, and state laws require child support withholding to take priority over all other income attachments. You must withhold the required amount as long as the amount does not exceed 50% of the employee’s net disposable earnings. An Order/Notice for child support has priority against any attachment, execution or other assignment, except when an IRS tax lien was served prior to the date the child support order was entered.

Questions Employers May Receive From Their Employees:

Payments must continue until the employer receives a hard copy termination from our department. Encourage the employee to contact our department at 1-866-901-3212. Any changes will be mailed to the employer, in the form of an amended Income withholding Order.

No. The employer must comply with the Income Withholding Order.

Payments must continue until the employer receives a hard copy termination from our department. Encourage the employee to contact our department at 1-866-901-3212.

Payments must continue until the employer receives a hard copy termination from our department. Encourage the employee to contact our department at 1-866-901-3212.

Payments must continue until the employer receives a hard copy termination from our department. Encourage the employee to contact our department at 1-866-901-3212. Any changes will be mailed to the employer in the form of an amended Income withholding Order.

Payments must continue until the employer receives a hard copy termination from our department. Encourage the employee to contact our department at 1-866-901-3212. Any changes will be mailed to the employer in the form of an amended Income withholding Order.

Other Frequently Asked Questions:

Yes, you can visit: http://www.childsup.ca.gov/employer.aspx to obtain resources for employers.

You may also find our phone tree diagram helpful:

http://www.childsup.ca.gov/portals/0/employer/docs/employersphonetreeflowchart.pdf .

Contact us at 1-866-901-3212, to find out if there is an error in the number or name.

If any of the above occur, return the Notification of Employment Termination or Income Status (found within the IWO) or call us at 1-866-901-3212.

Refer the other parent to us at 1-866-901-3212. Also, let our office know about any concerns you have with the other parent or guardian. We will work with that person to avoid disruption of the workplace.

No, an IWO form must be used for an IWO termination. Most terminations are sent via mail; however at times, we can also expedite the process by sending them through secure e-mail or over a fax line.

Yes. Receipt of payments can be verified by calling: 1-866-901-3212.

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