• Board of Supervisors
    • District 1 – Supervisor Matt LaVere
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    • District 4 – Supervisor Bob Huber
    • District 5 – Supervisor Carmen Ramirez
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    • Govt Continued 2
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    • Govt Continued 3
      • Quick Facts for Ventura County
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      • What’s My Zoning?
      • Who Is My State Legislator
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    • Dept. Continue
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      • Emergency Preparedness Office (HCA)
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      • Welcome to Ventura County
    • Environment
      • Air Quality
      • Drive Clean
      • Clean Power Alliance
      • Energy Efficiency
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      • Going Green
      • Graffiti Removal
      • Green Building
      • Green Business
      • Planning and Land Use
      • Tri-County Regional Energy Network
      • Waste and Recycling
      • Water Quality
Ventura County Ventura County
  • Board of Supervisors
    • District 1 – Supervisor Matt LaVere
    • District 2 – Supervisor Linda Parks
    • District 3 – Supervisor Kelly Long
    • District 4 – Supervisor Bob Huber
    • District 5 – Supervisor Carmen Ramirez
    • Agendas, Documents and Broadcasts
  • Government
    • Government
      • Administration
      • Apply for County Employment
      • Board of Supervisors
      • Budget and Finance
      • California State Agency Directory
      • City Governments
      • County Job Listings
    • Govt Continued
      • County Organization Chart
      • County Strategy & Performance
      • Departments
      • Downloadable Forms
      • Elected Officials
      • Find A Service
      • Find Our Offices
    • Govt Continued 2
      • GIS and Mapping
      • How to Contact the County
      • Integrated Pest Management
      • Meetings and Broadcasts
      • Mission Statement
      • Plans, Studies, and Ordinances
      • Property Tax
    • Govt Continued 3
      • Quick Facts for Ventura County
      • SB 272
      • Superior Court Case Information
      • Tax Rate Inquiry
      • Top Officials Compensation
      • What’s My Zoning?
      • Who Is My State Legislator
  • Departments/Services
    • Departments
      • Agricultural Commissioner
      • Airports
      • Animal Services
      • Area Agency on Aging
      • Assessor’s Office
      • Auditor-Controller’s Office
      • Board of Supervisors
      • Child Support Services
      • Civil Service Commission
      • County Clerk & Recorder / Elections
      • County Executive Office
      • District Attorney
      • Fire Department
      • General Services Agency
      • GIS and Mapping
      • Grand Jury
    • Dept. Continue
      • Harbor Department
      • Health Care Agency
      • Human Resources
      • Human Services Agency
      • Information Technology Services
      • Library
      • Medical Examiner’s Office
      • Parks Department
      • Probation Agency
      • Public Defender
      • Public Works Agency
      • Regional Energy Alliance
      • Resource Management Agency
      • Retirement Association (VCERA)
      • Sheriff’s Office
      • Treasurer-Tax Collector
      • Ventura County Law Library
    • Emergency Services
      • Emergency Medical Services Agency
      • Emergency Notifications
      • Emergency Preparedness Office (HCA)
      • Medical Examiner’s Office
      • Office of Emergency Services (VSCO)
      • Ready Ventura County
      • VC Medical Center/Santa Paula Hospital
      • Ventura County Fire Department
      • Ventura County Sheriff’s Crime Map
      • Ventura County Sheriff’s Office
    • Health and Human Services
      • Access to Health Coverage
      • Adult & Senior Services
      • Child & Youth Services
      • Crisis and Emergency Services
      • Employment & Financial Assistance
      • Food Assistance and Healthy Eating
      • Healthy Activities
      • Program and Services Directories
      • Services for Homeless People
      • Veteran Services
  • Business
    • Become a Vendor
    • Business Assistance and Resources
    • Emergency Preparedness for Business
    • Employment and Training
    • Licenses, Regulations and Permits
    • Maps
    • Property Taxes
    • Start a Business
    • Taxes and the Assessor’s Office
  • Live/Work
    • Employment
      • County Employee Fraud Hotline
      • Employee Assistance Program
      • Employment, Training and Education
      • Volunteering for the County
      • Workforce Development Board
      • Working for the County of Ventura
      • Youth Employment
    • Residents
      • Animal & Pets
      • Certificates, Registration & Records
      • Consumer Rights & Protection
      • Education
      • Housing
      • Parks Department
      • Public Safety & Courts
      • Shelters
      • Social Services
      • Taxes, Fines, Fees & Permits
      • Voting
    • Visitors
      • California Welcome Center
      • Campgrounds
      • Parks
      • Harbor Department
      • Ventura County Bike Trails
      • Transportation
      • Things to Do in Each Community
      • Visitor & Convention Bureaus
      • Ventura County Wine Trail
      • Welcome to Ventura County
    • Environment
      • Air Quality
      • Drive Clean
      • Clean Power Alliance
      • Energy Efficiency
      • Environmental Health
      • Going Green
      • Graffiti Removal
      • Green Building
      • Green Business
      • Planning and Land Use
      • Tri-County Regional Energy Network
      • Waste and Recycling
      • Water Quality

Service Excellence

  • BOS Hearing Room
  • HOA Building
  • Airport
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Ventura County Government Center
Hall of Administration Building, Fourth Floor
800 S. Victoria Ave.
Ventura, CA 93009-1940

MENUMENU
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Service Excellence

Service Excellence
Paul Stamper
(805) 654-3938

The County of Ventura has embarked on a deliberate detour from traditional approaches in its stand against waste using a continuous improvement model known as Lean Six Sigma.

Over the last decade, a number of government entities have employed Lean Six Sigma with substantially convincing results to demonstrate that the concept of effectively creating lean systems in government is not only possible, but probable and attainable.

Lean can be defined as a management approach that seeks to maximize value while removing wasteful activities and practices. Six Sigma can be defined as a management approach that seeks to systematically apply scientific principles to reduce variation and eliminate defects in service offerings.

‘Lean Thinking’ is a concept for government whose time has come. County staff who have participated in improvement actions report that they experience a sense of renewed energy, team-building, inspiration and excitement when they are able to correct long-standing process problems. Continuous improvement as a way of business has arrived and is here to stay.

Our journey to excellence through continuous improvement.

Administration

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To send your ideas of processes that you would like to see prioritized for improvement, please Contact Us.

Results

  • Training Dashboard
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Our Approach

  • Program Overview AcrobatReader
  • FAQ’s AcrobatReader
  • Glossary of Terms AcrobatReader

Ventura County Strategic Plan

  • 2011-2016 Strategic Plan AcrobatReader
  • Performance Dashboard AcrobatReader

County Staff Forms and Information

  • Training Definitions AcrobatReader
  • SEAward Nomination Form AcrobatReader
  • County-wide Process Improvement Submission AcrobatReader

Business Assistance/Economic Vitality – The following links are provided to programs that offer assistance to businesses in the County or seeking to relocate to Ventura County:

Economic Development Collaborative (EDC)    – The business resource for companies of all sizes doing business in Ventura County.

Small Business Development Center (SBDC)   – Provides free consultations and low-cost training sessions to small business owners in Santa Barbara and Ventura counties.

WEV – Women’s Economic Ventures
Women’s Economic Ventures (WEV) programs combine classroom training, capital and individual technical assistance to support the small business entrepreneur through start-up, stabilization and growth phases. Most services are provided in Spanish and English.

Ventura County Grow Your Business Live Your Life   – Learn about what Ventura County has to offer to your business and your employees.

Above and Beyond in Ventura

(Click one of the images below to see a BOS presentation on that topic)

Trauma System

Harbor Volunteers

Inmate Discharge

Helping Homeless Vets

Water Management

 Heavy Equipment

Fire Department Community Volunteers

Crime Victims Assistance

NOTE: As a convenience to our visitors, this page may contain links to external websites that are not managed or controlled by the County of Ventura.

Contact Info

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  • (805) 654-5000
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