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What are secured taxes?

Taxes that are assessed against real property (land, structures, etc.). 

  • When are Secured Property Tax statements mailed?

The secured tax statements are usually mailed by October 15 of each year.

  • When are Secured Property Taxes due?

Installment

Due Date

Delinquency Date*

Penalty, if delinquent

First

November 1

December 10

10% of amount due

Second

February 1

April 10

10% of amount due + $30 cost

* When December 10 or April 10 falls on a Saturday, Sunday or legal holiday, the delinquency date is the next business day.

  • What time frame does the secured tax statement cover?

The first installment covers July 1st to December 31st. The second installment covers January 1st to June 30th. This is considered a fiscal year and is the reason the statement will show two years, i.e., 16/17 or 17/18.

  • I have an impound account. Why did I receive a statement?

If your taxes are paid through an impound account (i.e., included with your mortgage payment), you will receive a copy tax statement. Your lender will also receive the statement. Supplemental taxes, however, are not sent to your lender, but are mailed directly to you. It is your responsibility to contact your lender to determine who will pay the supplemental tax.

  • I did not receive my tax bill. How do I get one?

    Please call the Ventura County Tax Collector’s Office, 805-654-3744, Mon - Fri. 8:00AM -11:45PM and 1:00PM-4:45PM, or email  HelpingHand@Ventura.org to request a statement. You may also download a copy of the statement from our website:  http://prop-tax.countyofventura.org/.

  • May I send in 1 check for both installments/multiple parcels?

Yes, you may pay for multiple parcels and/or installments with one check.

  • Why am I charged an extra fee for paying online?

The current fee for using a credit or debit card to pay property taxes is 2.35% of the amount you wish to pay. The current fee for using your checking account information to make a payment online is $2.00, regardless of the amount of your payment. These fees are charged to the County by the payment processing company.

 

  • May I split my payment between two or more credit cards, check and credit card, or credit card and cash?

No. The online payment system does not have the ability to use more than one account per transaction and only full installments are payable. The online payment system will not allow for partial credit card payments.

  • If I have a returned item, how much is the fee?

    $50.00

  • May I make partial payments for each installment?

No. We only accept payments for the full installment amounts.  If late payment penalties are applied they must also be included for your payment to be accepted.

  • I think the assessed value of my property is too high. What do I do?

    You may obtain a form from the Ventura County Assessor’s office for a formal appeal of your assessed property value:  http://www.ventura.org/responsibilities/assessment-appeals.For more information contact the Ventura County Assessor’s office at (805)654-2181

  • Do you offer a senior citizen discount?

No. For a list of exemptions and qualifications please contact Ventura County Assessor’s office at (805)654-2181 or visit their website:  http://assessor.countyofventura.org/.

The California State Controller’s office also offers a Senior Postponement program. For more information and qualification guidelines, contact the State Controller’s Office at postponement@sco.ca.gov or 1-800-952-5661. Please note that this option is done strictly through the state.

  • What is Proposition 60/90?

Prop. 60 allows homeowners 55 years of age and older to transfer the base year value of their principal residence to a newly purchased residence in the same county, providing that certain requirements are met.

Prop. 90 allows a homeowner 55 years of age and older to transfer the base year value of their principal residence in one county to a newly purchased residence in another county providing that certain requirements are met. Only a limited number of counties are participating in Proposition 90.

To apply contact the Ventura County Assessor:

Ventura County Assessor

800 S. Victoria Ave

Ventura, CA 93009-1270

(805) 654-2181

 

             http://assessor.countyofventura.org

           https://www.capropeforms.org/counties/ventura

  1. How long will this process take?

The process for each applicant may vary, a generalized time of completion is 9-12 months.

  1. Who is involved in the process?

There are three County of Ventura departments involved: the Assessor’s office, Auditor’s office and Tax Collector’s office.

  1. Do I have to pay my tax bill?

Once an applicant has been approved contact our office to verify the transferring value is a decrease.

  1. Will I be penalized?

All approved applicants transferring a lower property value will not be penalized while the process is being completed.

    

  • What should I do, if I mailed my payment, but the check has not cleared, and the delinquency date is approaching or has passed?

    Due to the volume of payments received during peak periods, it may take the Tax Collector up to 10 business days to process payments received. If it has been more than 15 days since you mailed your check, you should contact the Treasurer and Tax Collector by calling our office at 805-654-3744, by email at  helpinghand@ventura.org, or in person at 800 S. Victoria Ave. Ventura CA 93009-1290.

    If the Tax Collector did not receive your original check before the delinquency date, you should review our Avoid Penalties by Understanding Postmarks and our Penalty Cancellation Due to a Lost Payment webpages. If after reviewing this information, you believe your payment is lost, you may complete an Affidavit of Mailing. If it is approved, the Tax Collector will apply your payment without penalties.

  • How do I dispute penalties?

Taxpayers have the right to request a penalty cancellation on secured and unsecured property taxes either verbally, in writing, or by submitting a completed and signed Cancellation of Penalty request form.

Taxpayers who submit a completed Cancellation of Penalty request should receive a response from the Treasurer and Tax Collector within 30 calendar days.

 

Requests may be submitted by doing any of the following:

 

Secured

Unsecured

Email

HelpingHand@Ventura.org

HelpingHand@Venutura.org

Fax

805-662-6671

805-662-6671

In Person

800 S. Victoria Ave.

Ventura CA 93009-1290

800 S. Victoria Ave.

Ventura CA 93009-1290

Telephone

805-654-3744

M-F, 8 AM-11:45 AM & 1 PM-4:45PM

805-654-3744

M-F, 8 AM-11:45 AM & 1 PM-4:45PM

Written

800 S. Victoria Ave

Ventura CA 93009-1290

Attn: Public Service

800 S. Victoria Ave

Ventura CA 93009-1290

Attn: Unsecured

  • I can’t afford to pay my delinquent taxes. Is there a payment plan?

Taxes that have defaulted (also known as in a redemption status) and are no more than 5 years delinquent (3 years for commercial property) are eligible for a 5 Year Payment Plan.   For more information and to check eligibility, please contact our office by calling 805-654-3744, emailing us at  HelpingHand@Ventura.org, or visiting our office at 800 S. Victoria Ave, Ventura CA 93009-1290.

  1. When may I start a payment plan?

You may start a payment plan after the date on which the property has become tax defaulted (June 30) and within five years of that date (at which time your property becomes subject to the power of sale; and 3 years if the property is commercial).

    2.     What happens if I fail to pay my delinquent taxes?

Once a tax defaults on June 30th (falls into redemption status), a monthly penalty of 1.5% of the base tax will accrue until payment is made. Taxes may remain unpaid for a maximum of five years following original default date, at which time property becomes subject to Tax Collector Power to Sell.

No. Our phone representatives are not authorized to take payments over the phone. Payments may be made in office, online, or by mail.

  • What are accepted postmarks?


    1. Standard Accepted Postmarks:


      If either of the above postmarks are dated AFTER the statement due date, then it will be considered late. There are two standard accepted postmarks, one (circular stamped postmark dated December 10) which is done by the taxpayer handing the postal worker the mail and having it post marked right then, and the other which is the standard postmark for all processed mail (dated December 11). The round stamped postmark from a USPS postal worker supersedes the electronic imprinted postmark.

    2. Postmarks Not Accepted:

Metered Mail Postmark aka Pitney Bowes stamped by a machine licensed by the USPS (often used by large private companies).

 

Pre-Canceled Stamps sold through private vendors such as stamps.com.

 

Automated Postal Center (APC) Stamps with, or without a date, purchased from machines located within a USPS lobby.

 

 

  • What is a Supplemental Tax Bill?

State law requires the immediate reassessment of property value whenever a change of ownership or completion of construction occurs. If applicable, you will receive a Supplemental Tax bill reflecting the change in value for the balance of the tax year effected. Due dates for a Supplemental Tax Bill are dependent on completion of the reassessment and when a statement is mailed. A decrease in value will result in a refund and do not cause a change to your current annual taxes which must be paid timely to avoid penalty.

  • What does “new construction or change of ownership” mean?  

New construction is any substantial addition to real property (e.g., adding a new room, pool, or garage) or any substantial alteration that restores a building, room, or other improvement to the equivalent of new (e.g., completely renovating an outdated kitchen) therefore increasing the assessed value of a property.

Change of ownership refers to the sale or transfer of title (whether full or partial) that results in a reassessment of value to current market or purchase value.

For more information and a list of exceptions, please contact the County Assessor, 805-654-2181.

  • Why do I have two Supplemental Tax Statements?

Depending on the time period in which the change of ownership or construction occurred, (i.e., between Jan. 1 and May 31) two Supplemental Tax bills will be created. One for the tax year in which the change or construction occurred for which an assessment was already being collected, and one for the following tax year for which an assessment was set Jan. 1 for which a tax statement is in creation.

  • If my lender pays my Annual Secured Property Tax Bill, will they pay my Supplemental Property Tax Bill?

If your lender pays your taxes, it is important to note that not all lenders request Supplemental Tax bill information. If you would like your lender to pay the Supplemental Property Tax bill, you should contact them directly. It is ultimately your responsibility to pay the Supplemental Tax bill, which will be mailed directly to you. It typically takes from six months to a year from the date of change or construction for Supplemental Property Tax bill to be created.

  • I know I am going to be getting a Supplemental Tax Bill but would like to know how much I should expect to pay. Is there a way to estimate the Supplemental Tax Bill?

You may estimate your Supplemental Tax bill amount by using the Supplemental Tax Calculator. Enter your parcel number or address and click on the link that says

“Supplemental Tax Calculator.” Keep in mind if you purchased your property after January 1, but before June 30, you will receive two Supplemental Property Tax bills because taxes are based on a fiscal year (July 1 through June 30) as of the lien date (January 1).

  • Why did I receive a Supplemental Tax Bill for a property I only owned for a short period of time?

If you purchase and then sold a property within a short period of time, the Supplemental Tax bill you received covers only those months during which you owned the property, and the new owner will receive a separate Supplemental Tax bill.

Because of the large number of parcels and frequency of properties changing ownership in the County of Ventura, there are often delays in placing new assessments on the roll.

  • What if I already sold the property I received a Supplemental Tax Bill for, do I still have to pay?

Yes, you will need to pay a prorated amount. Please contact our office by phone, 805-654-3744, email  HelpingHand@Ventura.org, or in person at 800 S. Victoria Ave, Ventura CA 93009 to notify us a proration is needed. Once the assessment is prorated an Unsecured Supplemental Tax bill will be issued.

 

 

What does the Treasurer-Tax Collector do?

The Treasurer-Tax Collector is elected by the voters and charged by the State of California to enforce the California State Revenue and Taxation Code which includes the collection of various taxes. The county tax collector primarily collects property taxes that fund the activities of local government of the county including the school system. The tax collector does not determine how much to collect. The county assessor determines the value of a parcel and gives the value information to the county auditor who applies the tax rates and special assessments to the tax bill. The auditor then charges the tax collector with the collection of the tax bill. If you have questions about the value of your property you should contact the county assessor's office at (805) 654 2181.

Where do I mail my property tax payment?

Mail your property tax payment to the Ventura County Treasurer-Tax Collector, 800 S. Victoria Ave, Ventura, CA 93009-1290.

The Treasurer-Tax Collector's office is open from Monday-Friday, 8:00 A.M. to 5:00 P.M.

What is your telephone number?

The Ventura County Treasurer-Tax Collector’s Office can be reached at (805) 654 3744. The Automated Voice Response (AVR) system provides general and specific information to the taxpayer and allows the taxpayer to request a copy of the tax bill. The AVR system is able to provide information seven days a week, twenty-four hours a day except during system updates at which time general information is still available. System updates generally take place after midnight.

How do I send feedback to the Tax Collector?

Judge Steven Hintz desires to provide the public with useful information and he is relying on the visitors to this website to let him know what the public would like to see. We appreciate your interest and comments. Your suggestions are welcome. Please E-mail your comments to Steven Hintz at Steven.Hintz@ventura.org.

NOTE: As a convenience to our visitors, this page may contain links to external websites that are not managed or controlled by the County of Ventura.