What Do I Do Next?

If your complaint is related to a site located outside the boundaries of unincorporated Ventura County, as shown on this map, please contact the appropriate City Code Enforcement Department listed in the table below.

If your complaint relates to a site located within the boundaries of unincorporated Ventura County, as shown on this map, and your complaint is related to an active County permit you may file a complaint with the Planning Division Condition Compliance Officer.

How Do I File a Complaint?

Complaints may be filed in any of the following ways:

• Fax your signed Complaint Form to (805) 654-2509;

• Mail your signed Complaint Form to Condition Compliance Program, Planning Division, 800 S. Victoria Ave, L#1740 Ventura, CA 93009-1740;

• Drop off your signed Complaint Form at the Planning Division public counter weekdays between 7:30 a.m. to 4:30 p.m. for Monica Sanoja; or

• E-mail your electronic Complaint Form from the link below.

There is no fee to file a complaint; however, a signature is required.  An electronic Complaint Form is located below.

Complainants should provide as much information as possible in the written complaints.  The more information County staff has to work with, the more readily the matter can be addressed.  Complainants may add supplemental pages to the basic complaint form, and include pictures, diagrams of the site, and/or logs of dates and times when the alleged violation(s) occurred.

All complaints are taken seriously and processed in accordance with established County procedures.

It is important that complainants provide their name, mailing address, and phone numbers so Condition Compliance staff can contact them if there are questions about their complaint.  Code Compliance Officers do not call complainants with regular status reports, but they do provide complainants with “blind” copies of correspondence sent to the offending party.

If you have any questions or concerns regarding your complaint, please contact the Planning Division Condition Compliance Officer, Monica Sanoja at (805) 654-2457 or Monica.Sanoja@ventura.org.

Resources