Our journey to excellence through continuous improvement.
The County of Ventura has embarked on a deliberate detour from traditional approaches in its stand against waste using a continuous improvement model known as Lean Six Sigma.
Over the last decade, a number of government entities have employed Lean Six Sigma with substantially convincing results to demonstrate that the concept of effectively creating lean systems in government is not only possible, but probable and attainable.
Lean can be defined as a management approach that seeks to maximize value while removing wasteful activities and practices. Six Sigma can be defined as a management approach that seeks to systematically apply scientific principles to reduce variation and eliminate defects in service offerings.
'Lean Thinking' is a concept for government whose time has come. County staff who have participated in improvement actions report that they experience a sense of renewed energy, team-building, inspiration and excitement when they are able to correct long-standing process problems. Continuous improvement as a way of business has arrived and is here to stay.
To send your ideas of processes that you would like to see prioritized for improvement, please Contact Us.
- Discretionary Permit Processing
- HSA Service Excellence Program Summary Report
- Glossary of Terms
Ventura County Strategic Plan
Work in Process
County Staff Forms and Information
- Training Definitions
- Training Schedule (July to December 2015)
- SEAward Nomination Form
- County-wide Process Improvement Submission
- Just Do It Submissions
- County to Reduce Energy Bills
- BOS Back Land Use Streamlining
- Officials Concede Land Use Problems
- County Works on Revising Land Use
Above and Beyond in Ventura
(Click one of the images below to see a BOS presentation on that topic)